The Cigar Shop is a luxury online retailer offering premium cigars, fine spirits, and curated cigar accessories. We’re proud to serve the UK market, with select ranges available in exclusive bars and restaurants across England.

Yes. Every cigar we sell is 100% authentic and sourced directly from trusted importers and official UK distributors. We never sell counterfeit or re-banded cigars—only genuine, hand-rolled products from world-renowned cigar houses.

We offer a curated selection of hand-rolled cigars from Nicaragua, the Dominican Republic, Honduras, and Cuba (where legally available). Choose from mild, medium, and full-bodied cigars for every taste and occasion.

Yes. Our cigar and spirit gift sets make perfect presents for birthdays, weddings, and corporate events. Each set is beautifully packaged and may include cigars, whisky, rum, or accessories.

We stock a wide range of accessories including cutters, lighters, ashtrays, humidors, and travel cases—everything you need for a complete cigar experience.

Yes. The Cigar Shop is a fully licensed UK retailer, and you can securely purchase cigars and accessories online via the-cigar-shop.co.uk.

Orders are dispatched within 1–2 business days. Standard UK delivery takes 3–5 working days, with express shipping available at checkout.

Currently, we deliver within the United Kingdom only due to tobacco export regulations.

Yes. You must be 18 or over to purchase cigars, tobacco, or alcohol from The Cigar Shop. Verification may be required at checkout or on delivery.

Keep cigars in a humidor at 65–72% humidity and around 18–21°C. This maintains freshness, flavour, and aroma. If you don’t have a humidor, use a sealed container with a humidity control pack.

All cigars are maintained in temperature- and humidity-controlled humidors before shipping to ensure perfect condition upon arrival.

We guarantee the quality of every order. If your cigars arrive damaged or compromised, contact us within 7 days for a replacement or refund.

Due to tobacco regulations, we can only accept returns on unopened boxes or accessories within 14 days of purchase.

Try our Beginner Cigar Samplers featuring mild-to-medium cigars that are smooth, aromatic, and easy to enjoy—perfect for those just starting out or as gifts.

Yes. Explore our Cigar & Spirit Pairing Guide and blog for expert recommendations on pairing cigars with whisky, rum, or brandy.

Email us at contact@the-cigar-shop.co.uk or visit our Contact Us page. We’re available Monday to Friday, 9 AM – 6 PM.

Our cigars are featured in select luxury bars, hotels, and restaurants across England. Visit our Stockists page for a list of partner venues.